About Us.

We’re a full-service WordPress agency specialising in custom-built sites.

Toast is a full service design and web studio based in Oxfordshire.

The studio was set up in 1997, and we built our first website that same year.

We design and build bespoke WordPress sites for clients that need 100% control of their content with a sharp focus on SEO.

The sites we develop are easy to use, lightweight and built for marketing teams to win new business from the SERPs.

We’re a content-first agency, which means everything we do is focused on search results, visitor engagement, conversion and new lead generation.

We have a team of 17 in-house designers, developers, copywriters and thinkers.

WordPress Core Development.

While some agencies develop websites to lock their clients into them, we work within the open-source ethos.

WordPress is famously free.

We don’t own it, so we don’t do anything that will tie you into our dev team moving forward.

We build complex sites with simple code that any experienced WordPress developer can understand.

We don’t use SASS, CSS compilers, CSS libraries, or complex frameworks – there’s nothing wrong with these, but we prefer to keep things simple.

Keeping things simple results in:

  • Faster sites
  • Future-proofing
  • Fewer dependencies
  • Fewer things to go wrong
  • Everything plays nicely together

Need a new bespoke WP site?

Get in touch for a no-obligation consultation and proposal.

Get started
Example of a site with improved content management

Our experience.

Over 25 years, we’ve built 100s of websites.

Starting with hand-coded HTML in the ’90s, moving into bespoke-built content management systems in the early noughties, and then exclusively using WordPress in 2010, we’ve experienced every major content management issue.

We used WordPress to build useful content-managed websites when others considered WP ‘just a blogging platform’.

This experience joins every project we work on; our core aim is to make your website work harder for your business – whatever that looks like for your bottom line.

Get a site that gives you returns.

We’re not cheap, but we’re affordable. The sites we build drive new leads for our clients’ businesses—it’s the team’s primary focus.

Our business generates 100% of new business leads through our websites (7-figure value) so we know what we’re doing.

Get in touch if you want a site that wins you new business rather than just looking pretty.

 

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With work best with…

People who prioritise content as the core of their website recognise that, while design is important, it is just one part of the bigger picture, not the central focus.

We strive to keep things simple. Website visitors prefer simple, and so do search engines.

Content is what brings visitors to your website, so we encourage our clients to adopt this mindset.

What you have to say is the most important thing about your business, so we work best with clients who have plenty to say and say it uniquely.

We work best with clients who have something interesting to say and want their message to be the main course.

Do we think design is important? Sure – we have a branding team that testifies to that, but we are a content-first agency, so if your prime consideration is ‘what it looks like’ rather than ‘how it achieves my goals‘, we might not be a good fit.

Our culture.

It’s not all work, work, work.

We’re an informally professional team of experts who love what we do and the success we bring to our clients.

Some facts about the culture at Toast:

  1. Staff work a flexible 4.5 day week on five days pay.
  2. We have flextime for all staff.
  3. All staff have WFH days.
  4. We don’t do overtime or weekends; our day starts around 0930 and ends sharply at 1730.
  5. All staff benefit from generous holiday allowances.
  6. We’re working towards B Corporation certification.
  7. Every year, we design and build a free website for a small local charity.
  8. We offset our carbon footprint.
  9. You can bring your dog to work.
  10. We do more than build sites; we’ve launched WordPress plugins, AI apps and other interesting stuff.

What we charge.

What we charge depends on who’s money you’re spending.

We don’t have a minimum project charge or a ‘perfect client’.

We understand that if you’re an entrepreneur or start-up, you’re probably bootstrapped, and every penny counts. If you’re a small business, you may or may not have a website budget and, in contrast, if you’re an established business, you are more likely to spend an allocated budget.

We believe every business—large or small, start-up or established—deserves the best website their budget allows. So, let’s make a deal: you tell us your budget, and we’ll show you what we can achieve with it.”

Start-ups and entrepreneurs.

Our absolute minimum charge for a bespoke website is £5,000; we can not design and build a website that will return your investment for less than this (that said, we do take on projects that excite the team with smaller budgets).

Small businesses.

We suggest a budget between £5,000–£10,000 for small business websites with a budget and a list of objectives. This budget range allows us to throw the whole team at your project and deliver an effective site.

Medium-sized businesses.

Our top-end for individual Bespoke WordPress is £30,000, so if your budget is larger than this, you probably need to look for a larger WordPress agency.

We know what we’re good at and who we work best with, so we don’t take on projects we can’t deliver comfortably and effectively.

Small print. All prices are examples and are subject to the scope and complexity of your requirements. All prices are EX VAT. To provide a proposal for any project, you will need to complete our initial briefing form here or send us a full RFP.

Our Team

In alphabetical order.

Aaron Jones

Aaron Jones

Lead Developer

Adam Buttress

Adam Buttress

Creative Director

Alex Roe

Alex Roe

Designer

Anzonie Carpenter

Anzonie Carpenter

Designer

CHarlotte Brown

Charlotte Brown

Head of Digital

Chris Tymon at Toast Design

Chris Tymon

Creative Director

Dave Foreman WordPress SEO Expert

David Foreman

Managing Director

Devan Cadman

Devan Cadman

Developer

Jake Haines

Jake Haines

Developer

Janine Burgess

Janine Burgess

Accounts

Justin Bown

Justin Brown

Designer

Kati Lacey

Kati Lacey

Content Curator

Kelly Dudley

Kelly Dudley

Copy & Content

Lilli Foreman

Copy, Content & SEO

Mark Williams at Toast esign

Mark Williams

Production Director

Max Campbell

Max Campbell

Junior Developer

Simon Browne

Simon Browne

Strategy & SEO

Toast FAQs

We’ve answered common questions about our company: if you can’t find an answer to your question, get in touch.

How long have we been doing this?

We built our first website in 1997 and have built full bespoke CMS systems before moving to WordPress in 2009 as our CMS of choice.

Are we a limited company?

We are. Our company number is 07517253, and you can find our financials on Companies House here. Our VAT reg is 695693663.

Can we provide references?

Yes, we can, but there’s a time and a place for that. We usually provide references once we’re shortlisted for a project. You can check out our reviews on Trustpilot here.

How do we communicate?

For project work, we use Basecamp to manage all communications. This has proved to be the most effective method of keeping project communications out of inboxes and in one easy-to-find place.

How do we project manage?

We have a project manager who oversees all projects, but day-to-day comms are direct with the people doing the work. Using Basecamp makes this easy, and all tasks are assigned and given due dates.

Do we follow best practices?

100%. We use WordPress and develop using core WordPress code—no funny business or anything designed to lock your website to our agency.

Are we secure?

All work, where required, is stored locally on our studio server which is firewalled and access controlled through logins and 2FA. Any files you share with us are safe.

How do we charge?

There’s no one-size-fits-all approach to what we do and what it costs. Your website is an investment, so if done correctly, it will return whatever you have to invest. We generally don’t work on projects with budgets exceeding £25K, but we have no (realistic) minimum.

What are our terms?

We have full terms and conditions, but generally, we bill each month for a percentage of the project fees. So if it’s a £9,000 project over three months, you’ll get a £3,000 invoice each month for three months (helps eveyones cashflow).

Who owns the final site once live?

You do. It’s 100% yours, and you can do with it as you see fit. WordPress is open source, so we don’t retain code ownership or any funny business.

Do you have policies that cover important stuff?

Yes, you can find all our policies here.

Our reviews

What our clients have to say about our work.

The DIF logo

Toast has delivered creative proposals and excellent work. They have been patient and supportive throughout the project, helping us understand various procedures and accommodating changes in our plans. We are very pleased with the final outcome.

 

logo-Frovi

Toast and the web support team, especially Aaron, Devan and Charlotte have always been so helpful with our website and support over the last few years (including all my challenging requests!)

 

fresh relavence logo

We have just migrated our website to WordPress and Toast has helped us with the design of the new site and the migration of all the content. The project was fairly complex due to the number of pages and the requirement of keeping the same URL and website structure. Toast design helped us throughout the project from planning to post go-live checks. They have demonstrated great knowledge and expertise.

 

The Victorian Society Logo

Toast have been the very best partner. They have been patient and supremely helpful. Their team have responded to our brief and given us over and above what we asked so we can continue campaigning for Victorian and Edwardian buildings and structures as we have done since 1958.

 

tunerfish_logo

Dave and the team at Toast are spectacular in all areas of expertise. I need a very specific site for a very specific audience, and to be fair, it was right out of their comfort zone, but they smashed it!!

 

LSA lgo

The team at Toast delivered the WordPress website we required. Great communication and nice to work with. Thanks.

 

Like Zero Logo

Toast provides us with fantastic and quick service. We work closely with Charlotte and she’s always super responsive and helpful! Highly recommend.

 

Team GB Live logo

The team at Toast consistently deliver great work and has worked across multiple websites and projects with us. The online support services are really useful for logging requests and the team is always friendly and helpful.

 

imrg logo

Everything about the service was excellent! The way the team adapted to our preferred ways of working and the management of the various parts of the project was always on point. I would recommend Toast to anyone looking for a full-service website and design agency.

 

spotlight-recruitment-logo

Toast have gone above and beyond on our new website, they understood what we needed and our Developer Jade had the creativity and ability to take it to the next level. I would highly recommend them to anyone who needs a trusted agency partner who can deliver outstanding results.

 

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